COVID-19 Safety Precautions

As valued customers we would like to provide you with an update on the precautions and actions that Bell Plumbing & Gas are taking in response to the COVID-19 pandemic.

We understand this is a trying time with a lot of uncertainty about the future. As a provider of essential plumbing services, we are keeping up to date with the latest COVID-19 developments. Further, we will endeavour to keep you informed of any advice we receive from the Master Plumbers & Gasfitters Association WA in relation to accessing essential plumbing services and recommended health and safety practices in response to COVID-19.

Right now our top priority is to not only keep Jon and our apprentice Adem healthy and safe but to also ensure we keep our customers and the wider community safe. We are therefore following the advice from the World Health Organisation (WHO), the Department of Health WA and the Master Plumbers & Gasfitters Association WA in relation to action and procedures that should be followed. 

Precautionary Measures

When a customer requests Bell Plumbing & Gas to attend their premises, we will ask the following questions:
  1. Have you travelled to Coronavirus affected regions or countries that are deemed to be high-risk by either the Australian or New Zealand Government?
  2. Have you travelled overseas or inter-state (within the last 14 days)?
  3. Have you had possible contact (working within 1 meter or in an enclosed place for more than 60 minutes) with someone who is a confirmed case of COVID-19 (within the last 14 days)?
  4. Are you sharing a residence or been in contact with someone who has travelled overseas or interstate (within the last 14 days)?

Low Risk

If a customer responds no to the above questions and Bell Plumbing & Gas are maintaining / replacing a toilet or other sanitary fixtures, Bell Plumbing & Gas will still wear the following;
  • Eye protection;
  • N-95 respirator mask; and
  • Industrial gloves.

High Risk

If they have answered yes to any of these questions the Master Plumbers & Gasfitters Association recommends the highest level of protection is used and so Bell Plumbing & Gas will utilise the following personal protective equipment
  • Protective overalls;
  • Eye protection;
  • N-95 respirator mask;
  • Industrial gloves; and
  • Boot covers.

​After leaving the premises, the suit, mask, gloves and boot covers will be placed in a sealed plastic bag and discarded in a sealed bin.

Additional Precautions

Further, Jon and Adem are currently wiping down all surfaces with antibacterial wipes and/or spraying surfaces with Glen-20. Additionally, we have sadly implemented a no handshake policy. We are sorry to have to do this, but we are trying our best to do our part to help 'flatten the curve' and minimise the spread of this virus.

​If you are at all concerned with any of Bell Plumbing & Gas's health and safety precautionary measures - please do not hesitate to contact us on 0410 662 469. ​

COVID-19 RESOURCES